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School Fees Collections: Sending A Section 41 Notification via Registered Email

A school can hand over school fees for collection to an attorney, provided that certain steps have been taken before this stage. Schools that do not follow the correct procedures, which include providing the relevant information to parents regarding fee exemption, are not acting in accordance with the South African Schools Act (84 of 1996) 1.

According to the act, a governing body must ascertain that a parent doesn’t apply for a fee exemption before enforcing the payment of school fees.

The school requires proof that written confirmation was sent to a parent by hand or registered post informing that parent that they have not applied for a school-fee exemption. The parents must then be given three months from the date the notice was sent to pay school fees2. The written confirmation (as contained in Section 41) has to be delivered ‘by hand or by registered post’ in order to be deemed an effective notice.  As it is not always possible to deliver these notices to the parent(s) by hand, registered post becomes the only other option available.

The South African Schools Act, when reading in conjunction with the ECT Act, makes provision for the service of electronic registered notices as per the Registered Communication channels.

Click on the relevant links for more information on Registered Email and Registered SMS.

The same registered channels can also be used for sending a Section 129 notification in terms of the National Credit Act 34 of 2005, which is outlined in 9 Paper Notifications That Are Going Digital.

To know why you should be going digital, read 5 Common Misconceptions About Our Industry

 

“I have found the experience to be user-friendly and very helpful as a tool in the collection of outstanding money from debtors. The fact that all correspondence is ‘registered’ and therefore traceable is also very useful. Having proof that the debtor has received his correspondence via email as well as this correspondence being traced and printed as proof where necessary, especially by our Legal Team, assists with obtaining judgements. There are fewer handovers to our lawyers as Debtors realise that we are following the legal process and try everything to avoid being handed over and blacklisted. I would recommend this system to anybody who works with any aspect of debt collection as the postal system is not reliable and Debtors avoid collecting Registered letters.”

 

– School Fees Administrator, Bryanston High School

 

Sources:

1 https://www.elrc.org.za/sites/default/files/documents/sa%20schools%20act.pdf

http://section27.org.za/wp-content/uploads/2017/02/Chapter-7.pdf

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Cyber security risks associated with working from Home

With the Coronavirus pandemic having being described as national state disaster by President Cyril Ramaphosa, more and more companies are opting to ask their employees to work from home. This gives opportunities and fertile ground to new cyber threats to emerge if organisations do not act proactively. AVeS Cyber Security’s CEO, Charl Ueckermann, talks with the presenter on SABC 2 News’ Morning Show about how employees and business can work for home, securely.

Cyber security risks associated with working from home on Morning Live, SABC 2

 

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The Answer Series joins Snapplify’s Teacher Benefits programme

South African teachers granted access to resources from the Answer Series for FREE via Snapplify Engage

Living up to their promise to provide teachers with everything that they need to teach, global edtech company, Snapplify, has launched a teacher benefits programme. This month, The Answer Series joined the programme to offer their study guides to all South African teachers for FREE, via the platform.

‘It is a dream come true for us at The Answer Series to find a partner in Snapplify and be able to offer this kind of access to South Africa’s teachers,’ explains George Eadie, The Answer Series CEO. ‘Teachers are the unsung heroes in our country. They battle packed curriculums, large classes and often devastating conditions. If this can make their lives easier in their dedication to educating the next generation, all the better.’

Known for its comprehensive, easy-to-use study guides, The Answer Series has been empowering South African teachers and students since 1975. The study guides, covering Grade 8 to matric, contain sample exercises, practice exam papers, and explanatory notes for key subjects. Using this practical, versatile material, teachers can plan lessons, design classroom activities, and assign homework to help their students succeed.

‘Snapplify is dedicated to making sure that schools using our platform have access to the best possible tools and products. We’re proud to be associated with The Answer Series – a brand which, like Snapplify, is committed to supporting teachers in the classroom,’ said Snapplify’s Operations Director, Mark Seabrook.

Thousands of schools have already joined the Snapplify Engage family. Register online for free today to get access to teacher benefits and other incredible educational tools.

Email hello@snapplify.com to chat about your specific needs and how we can work together.

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Snapplify’s launches Teacher Benefits programme for educators

Snapplify expands its offering to better support teachers using its e-learning platform

Snapplify Engage has been internationally lauded as ‘one of the most innovative solutions in its space’. At the beginning of the last academic year, Snapplify opened up access to its award-winning e-learning platform to schools by launching a free version of the Snapplify Engage educational platform – thus making Snapplify’s world-class digital education tools accessible to schools across Africa, for the first time.

Now, with thousands of African schools registered on the platform, Snapplify is expanding their offering to better support teachers. Over the course of the first academic term, the edtech company is launching a new Teacher Benefits programme which consolidates their valuable teacher tools to empower and uplift educators.

Snapplify Teacher Benefits changes the way that teachers access and share educational resources, and includes wide promotional discounts and giveaways. Earlier this month, The Answer Series joined the programme to offer their study guides to all South African teachers for FREE, via the platform.

‘We know that teachers are on the front line when it comes to preparing the next generation for success. In their quest, educators feel enormous pressure to ensure that their students perform well. We are pleased to be supporting teachers and, in turn, their students, by increasing access to top-notch e-textbooks, teaching guides and more,’ said Snapplify CEO, Wesley Lynch.

Teacher Benefits is a feature of Engage – Snapplify’s award-winning e-learning and digital library solution. Once schools have signed up, for free, to Engage, registered teachers can log in to the platform and claim as many free and discounted ebooks as they need.

Thousands of schools have already joined the Snapplify Engage family. Register online for free today to get access to teacher benefits and other incredible educational tools.

Email hello@snapplify.com to chat about your specific needs and how we can work together.

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UNISA Enterprise and Snapplify partner to boost accessibility with e-textbooks

Snapplify technology brings hundreds of thousands of ebooks to UNISA students

After securing a new investment to facilitate expansion, pan-African edtech company Snapplify formally announces that they, together with UNISA Enterprise, will be the joint ebook provider for the University of South Africa (UNISA). The partnership combines Snapplify’s award-winning tech innovations and broad geographic footprint with UNISA Enterprise’s commitment to distributing quality higher education resources. Now, nearly 400 000 UNISA students will have instant access to hundreds of thousands of ebooks and e-textbooks on mobile, tablet, or desktop devices.

UNISA is the largest distance-learning university in Africa and longest standing globally. In the past, the ordering, purchasing and delivery of physical textbooks has been a lengthy and complicated process for UNISA students, who are located across Africa and other parts of the globe. With Snapplify’s technology, purchasing e-textbooks via the UNISA ebook store is quick and convenient. UNISA students will now have instant access to prescribed e-textbooks and additional reading, without needing to deal with multiple providers, worrying about titles going out of stock, or waiting for books to be delivered.

As the largest ebook aggregator in Africa, Snapplify boasts an extensive catalogue of over 280 000 titles from leading local and international publishers – all of which will be available through the UNISA ebook store. This includes e-textbooks and other educational ebooks that cover a variety of tertiary subjects and study areas (including Engineering, Technology, Commerce, Humanities, Life Sciences, Physical Science, and Medical Sciences) from key academic publishers including Cengage, Elsevier, Wiley and Juta. In addition to these core academic ebooks, students will also be able to purchase leisure reading materials, including bestselling fiction and non-fiction, from the UNISA-branded store.

‘Snapplify has a long history of working to tackle education challenges and lower barriers to ebook access. We’re proud to be able to bring e-textbooks within reach of hundreds of thousands of distance-learning students, who may otherwise have struggled to obtain the resources they need to achieve academic success,’ said Snapplify’s Higher Education Account Manager Penny de la Plain.

‘Partnering with Snapplify is aligned with UNISA Enterprise’s strategies to grow and optimise the impact from its relationships with business and other innovation partners by capitalising on UNISA’s brand,’ explains UNISA Enterprise’s CEO, Tsabiso Letsoela. ‘Our role is to enable UNISA to bring new insights to business, industry and other innovation partners who, when working at scale, can project these around the world and catalyse new and transformative technology uptake, leading to completely new markets in which UNISA can engage, creating organisations and systems that will be receptive to UNISA’s ideas and people for the long term.’

Snapplify has won multiple global awards for its innovation in technology, including the FutureBook Innovation Award, the African Leadership Network Innovation Award, and the Education Award at the AppsAfrica.com Innovation Awards. Snapplify was also the recipient of two prestigious awards at the 2019 Reimagine Education Conference in San Francisco, and this year, Wesley Lynch, Snapplify’s CEO, was invited to be on the Reimagine Education’s international panel of judges for the 2020 Awards. In 2017, and again in 2019, Snapplify was recognised by the London Stock Exchange Group as one of their Companies to Inspire Africa – an honour that led to an invitation to speak with policy makers in New York at the United Nations headquarters in July 2019.

Email hello@snapplify.com to chat about your specific needs and how we can work together.

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Everything you need for e-learning this year

Snapplify makes e-textbook procurement easy

For many schools, Snapplify’s simple solutions have made the adoption of digital education easy. Not only have educators seen just how easy procurement and delivery of e-textbooks can be in the digital age, but they’ve discovered how digital tools can transform their classrooms.

Easy-peasy ebook access
While the procurement of physical textbooks can be a lengthy and complicated, purchasing e-textbooks via Snapplify is quick and easy.

Snapplify’s diverse catalogue of high-quality, curriculum-aligned, diverse content from trusted educational publishers – both local and international – means that schools don’t need to deal with multiple providers, nor do they need to worry about titles going out of stock, becoming out of date, or taking time to arrive. Instead, Snapplify is what Colin Zinyeredzi – Resource Centre Manager at Parklands College South Africa – calls a ‘one-stop shop for educational and leisure reading material’. With Snapplify’s prescribed lists, schools can purchase on behalf of students and staff, or direct parents to purchase exactly what they need from the Snapplify Engage e-learning platform, via credit card or EFT. Quality devices are also readily available directly from Snapplify.

Each year, students can be issued with the latest e-textbooks without paper waste or returns of older books. Institutions can also monitor e-textbook usage through Snapplify Insights, and use this valuable data to inform future budgeting decisions and content choices. Colin Zinyeredzi has found this feature particularly useful, saying, ‘The system automatically manages the circulation of resources and even more importantly – it keeps a record of important statistics,’ while his colleague, Martin Levitt, ICT support technician at the same school echoes this, sharing: ‘[Snapplify] has made management much easier in getting the correct content to the learners and educators. Engage is an excellent tool that we use to keep track of our users and the titles they have.’

Several schools using Snapplify have noted how beneficial it is for students to have all their ebooks and e-textbooks in one place. Grant Lewis, ICT integrator at Crawford College La Lucia has spoken about how their ‘learners are loving their ebooks and the Snapplify Reader experience’, going on to say that ‘Snapplify has played a huge part in helping us transform our school into a more effective learning environment.’ Teacher Chanica Gibhard from Oakley House, a remedial school in Cape Town, shares how the reader app has specifically helped her students: ‘It can help every child differently. The technology just makes it a lot easier to target those needs. It brings everything together into one device.”

The best ebooks around
Not only does Snapplify work hard to make access to ebooks simple and seamless, but the company has also ensured that their ebook and e-textbook offering is world-class and widely applicable for schools across multiple regions. With over 285 000 titles, Snapplify boasts the largest catalogue of local and international ebooks in Africa covering multiple curricula, including national curriculum materials for South Africa, Kenya and Zimbabwe and international curricula such as the Cambridge curriculum and International Baccalaureate Diploma Programme.

After signing up for Engage Basic, schools get immediate, free access to open-source textbooks and teacher guides (e.g. from Siyavula, Sasol Inzalo Foundation, and Ukuqonda Institute). Students are also able to download free past exam papers for revision purposes, children’s books in all official South African languages, as well as classic literature – from Shakespeare’s plays to classic novels and poetry anthologies.
To grow the digital library offering, additional ebooks and e-textbooks from leading local and international publishers can be purchased quickly and easily. As the exclusive digital distributor for Zoom In – the innovative digital study series by Oxford University Press – Snapplify is able to offer users high-quality interactive resources (including free samples) that allow for deeper understanding of the subject matter. Covering the major South African subjects for Grades 10–12, in both English and Afrikaans, the Zoom In interactive products are designed to help students tackle tough exam concepts, giving them the confidence to conquer all their exam questions.

Snapplify’s wide range of leisure reading ebooks is entertaining and informative for readers across various age groups and reading levels – from reluctant readers to budding bookworms. As one Grade 5 learner, Hannah Henderson from Curro Durbanville, shares, ‘I think more people who do not read will read more because you can add more books which have a movie, like Captain Underpants.’ This is especially important as research shows that children who enjoy books are more likely to perform better academically.

Easy integration
Still, while some schools have dived into digital education with both feet, others are dipping their toes in the water, preferring a blended learning approach. With Snapplify, it’s not necessary to abandon older resources, to upgrade existing infrastructure, or to invest heavily in LMSs and devices at the outset.

Not only is the Snapplify Reader application compatible with multiple devices, but Snapplify for Education works seamlessly alongside other e-learning products, integrating with existing education product suites from Google Classroom and Microsoft Education. Another teacher from Oakley House, David Correira, shares how easy it was to register: ‘Since we were already a Google school and using Google Classroom, those email addresses were already set up, so when we moved over to the Snapplify platform, transferring those email addresses across made life a lot easier.’ With these simple administrative tools and forthcoming Google Groups integration, educators can continue teaching digitally and collaborating with students efficiently, without interruptions.

For schools that need new devices, hardware device procurement can be done at the same time as e-textbooks for the new year, through Snapplify’s school portal – Engage.

Ongoing support
Whether students, parents, educators and other staff are au fait with e-learning technology, or whether they need extra support, Snapplify offers extensive technical assistance and excellent customer service. And when it comes to procurement, Snapplify’s friendly sales team can work hand-in-hand with schools on prescribed book lists. ‘[Snapplify] consistently impressed me with their efficiency and competence. From our initial engagements, through the creation of our grade book lists, and on to the customising of our platform, they have guided us every step of the way,’ remarks Grant Lewis, ICT integrator at Crawford College La Lucia, South Africa.

This year, after Snapplify was awarded two prestigious awards at the 2019 Reimagine Education Conference in San Francisco, Nunzio Quacquarelli (CEO of QS Quacquarelli Symonds and co-founder of Reimagine Education) commended Snapplify’s work, saying that ‘we believe that learners in Africa will benefit hugely – and in their millions – from Snapplify’s innovative approach to enhancing e-learning. It is user-friendly, learner-centric, and is doing admirable work to bring more and more schools into the digital age.’ From on-time e-textbook delivery to easy access and technical support, Snapplify has everything your school needs for e-learning success.

Engage Basic also allows schools to try out a limited number of e-learning features for free. Sign up here, or email hello@snapplify.com to chat about your specific needs and how we can work together.

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Snapplify raises $2 million to accelerate growth into new markets

New partnerships with local and international investors take Snapplify to the next level

Leading global edtech company, Snapplify, has secured $2 million expansion capital from venture capital firm Knife Capital, and empowered African investment manager Hlayisani Capital’s Hlayisani Growth Fund. The funding will boost the company’s continued growth into new markets.

‘We’ve been following Snapplify’s impressive growth journey since inception and it is a privilege to finally partner with the company and its stakeholders,’ says Andrea Bohmert, Co-Managing Partner at Knife Capital, adding: ‘Africa faces a wide range of social and economic challenges, from access to affordable tertiary education, to a skills shortage across a number of key industries. Though it would be over-optimistic to say that e-learning alone can solve these problems, the impact is clearly measurable. At Knife Capital we believe in investing in companies that solve real problems and in doing so generate meaningful returns to stakeholders and shareholders alike. Snapplify is such a company and we look forward to being part of the next growth phase.’ Bohmert will join Snapplify’s board of directors.

Snapplify is at the forefront of edtech innovations in Africa, and specialises in enabling digital learning for individuals and institutions by establishing a marketplace for digital education content, related educational services, and devices. Since 2012, Snapplify has grown and expanded into new markets in Africa, Europe and the United States, with offices across South Africa (Cape Town, Johannesburg and Durban), as well as in Nairobi, Amsterdam and New Jersey.

Snapplify’s award-winning e-learning solutions are used in South Africa, Kenya, Botswana, Namibia, Zimbabwe, Nigeria, Ghana, Egypt, Ethiopia, Zambia, Mauritius, Tanzania, Rwanda and further afield. In addition to this growth, Knife Capital’s London presence will further facilitate Snapplify’s UK expansion initiatives. The $2-million growth funding will enable the company to gain more customers and increase its market footprint through business development, growing its team and refining customer-led product features.

‘Snapplify is looking to change the way students access content in both developed and developing countries,’ says Snapplify CEO Wesley Lynch. ‘We are excited to have Knife Capital and Hlayisani on board to enable this vision, particularly because in addition to financial backing, we also need expert guidance from an aligned shareholder base to expand more aggressively into new markets in our next growth phase,’ he adds. Snapplify was originally backed by AngelHub Ventures in its seed and Series-A rounds, alongside international investors. AngelHub now forms part of Hlayisani Capital’s Growth Fund that includes a focus on education and edtech. The Hlayisani grouping includes Dr Reuel Khoza as well as the original AngelHub funders: Michael Jordaan and the Harris family.

Snapplify’s solutions are industry celebrated and globally recognised for their innovation in technology. The Snappbox, Snapplify’s hardware distribution solution for ebooks, allows schools with limited or no connectivity to access learning materials, saving data and download time. Most recently, Snapplify was the recipient of two prestigious awards at the 2019 Reimagine Education Conference in San Francisco. In 2017, and again in 2019, Snapplify was recognised by the London Stock Exchange Group as one of their Companies to Inspire Africa – an honour that led to an invitation to speak with policy makers in New York at the United Nations headquarters in July 2019.

Brett Commaille, Partner at Hlayisani adds: ‘Snapplify is a globally competitive business that has excelled with a powerful and relevant solution for both emerging and developed markets. It is fantastic to build on the platform that was established with the initial investment from AngelHub by bringing investors such as Knife and Hlayisani on board to ensure that Snapplify continues its journey as one of the companies to inspire Africa.’

Snapplify currently has over 200 000 registered users at 1400 schools, has surpassed 2.6 million ebook/ e-textbook downloads, and continues to receive 15–20 new registrations from schools across the African continent, each day – a volume which evidences the growing demand for digital educational tools. As well as working with schools directly, the company works with various governments and education departments to roll out e-learning solutions and materials to classrooms across the continent.

This year, Snapplify announced its intentions to work closely with other companies and non-profit organisations to bolster South Africa’s education sector. Through Snapplify sponsorships, companies can make a difference in literacy and education by providing high-quality, accessible e-learning solutions to schools and students that need them. Snapplify’s CSI initiative is in line with the regional goals of government stakeholders, as well as other international initiatives that work to bridge the digital divide by implementing sponsored ICT solutions in schools. Snapplify’s corporate sponsorship model also provides opportunities for marketplace partners to promote their services within Snapplify’s e-learning platform, Engage.

Knife Capital and Hlayisani Growth Fund join an already formidable set of backers behind Snapplify – which includes Nustate Capital, and private UK investors.

Email hello@snapplify.com to chat about your specific needs and how we can work together.

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Snapplify becomes an official Google for Education partner

Snapplify offers schools world-class digital tools as official Google for Education partner

With a long history of helping teachers and students to discover and learn digitally, pan-African edtech company Snapplify is now a Google for Education partner. For schools using both Snapplify and Google in the classroom, the new Google partnership means greater value, lighter administration, and the ability to build an adaptable digital education ecosystem that works for each particular institution. The development underlines great investment in the education industry by tech companies who are working together to create real change.

Snapplify’s award-winning digital education solutions give students a competitive edge both inside and outside the classroom by  removing obstacles, and improving access to ebooks and digital learning tools. Snapplify’s e-learning platform, Engage, provides schools of all sizes with the tools they need to digitally transform their classrooms and seamlessly integrate with other powerful, globally recognised education tools – like Google Classroom.

‘Snapplify is fully invested in working with schools and as a Google for Education partner we’re in an even better position to support our schools using world-class solutions. We look forward to offering seamless integration between Google and Snapplify’s e-learning products so that the benefits of digital education can be fully realised by more and more schools as they nurture the next generation of great thinkers,’ said Snapplify’s CEO Wesley Lynch.

See how schools like Oakley House School in Cape Town are using Snapplify and Google solutions in the classroom with this short video.

Email hello@snapplify.com to chat about how we can work together.

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Zoom In interactive content now available through Snapplify

Snapplify given exclusive distribution rights to Oxford University Press South Africa innovative digital study series, Zoom In

An exclusive partnership between leading local educational publisher, Oxford University Press South Africa, and global edtech company, Snapplify, has made the publisher’s interactive content series, Zoom In, easily available to thousands of learners.

Covering the major South African subjects for Grades 10–12, in both English and Afrikaans, the Zoom In interactive products are designed to help learners tackle tough exam concepts, giving them the confidence to conquer all their exam questions. Interactive resources are integrated throughout, providing opportunities for self-assessment, as well as increased engagement, leading to deeper understanding of the subject matter.

For those signed up to Snapplify’s e-learning platform, Engage, free samples are downloadable, with all additional content available to check out via the digital library. The full series is also available to purchase by individual learners (through Engage or Snapplify’s online store), or in bulk via a school-wide licence.

‘Snapplify is committed to improving access to quality digital educational content, so we’re especially pleased to be distributing the Zoom In series, which really takes digital study to the next level. Using a range of interactive features, such as simulations, animations, games and activities with immediate feedback, videos, and more, Zoom In truly provides learners with the opportunity to get to grips with key concepts in the curriculum,’ said Snapplify’s Operations Director, Mark Seabrook.

The launch of the series comes at an exciting time, following President Cyril Ramaphosa’s announcement that all public schools will adopt digital education over the next six years – a project in which Snapplify and other stakeholders have been actively involved. While Snapplify’s suite of digital education solutions already aids independent study and provides parents and educators with the reassurance that learners are accessing curated, quality information, content like Zoom In provides additional features to facilitate learning and engagement.

To date, Snapplify has worked with over 1000 schools across the African continent, providing award-winning e-learning solutions and access to a catalogue of over 280 000 titles from leading local and international publishers. Snapplify has been internationally recognised by prestigious third parties – like the Reimagine Education Awards and the London Stock Exchange’s ‘Companies to Inspire Africa’ reports (2017 and 2019) – for their unique and diverse innovations in education.

Email hello@snapplify.com to chat about your specific needs and how we can work together.

 

About Oxford University Press South Africa
Oxford University Press (OUP) is a department of the University of Oxford. It furthers the University’s objective of excellence in research, scholarship, and education by publishing worldwide. OUP is the world’s largest university press with the widest global presence. In South Africa, Oxford University Press is the number one literacy publisher, well-known for their reading schemes, the world’s most trusted dictionaries (including dictionaries in local languages), as well as innovative digital solutions for blended learning. They publish textbooks of high quality in various subject areas for the Basic and Higher Education markets. They pride themselves in taking great care to create content that speaks to the unique context and needs of the local market. Oxford University Press also supports teachers with free teacher workshops and recently launched the Institute of Professional Development for Educators, which offers SACE endorsed training courses earning participating educators CTPD points. All their education materials are of superior quality and they are committed to supplying these at the most affordable prices.

 

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Snapplify named in LSEG ‘Companies to Inspire Africa 2019’ report

  • 2019 report celebrates fast-growing and dynamic private businesses in Africa
  • Snapplify named one of Africa’s most inspiring businesses

For a second time, Snapplify has been named one of London Stock Exchange Group’s ‘Companies to Inspire Africa’. The biennial report, which first included Snapplify in 2017, identifies a new cohort of business with the most dynamic growth across Africa.

The companies that were included on the list are privately held, and show an excellent rate of growth and potential to power African development. ‘We publish this report as it is our belief that these firms, and high-growth firms like them, are crucial to the future of the African economy, capable of driving transformative economic growth in their home countries, Africa and beyond,’ said London Stock Exchange Group CEO David Schwimmer in the LSEG foreword.

This accolade follows three prestigious international education awards received by Snapplify late last year. At the Reimagine Education Conference in San Francisco in November 2018, Snapplify took home the Overall EdTech Award and a Reimagine Education Award in the E-Learning category. In Cape Town, Snapplify also took first place at the South African semi-finals for the Global Education StartUps Awards, securing a spot in the global finals in London in January 2019.

‘As a pan-African edtech company that is committed to offering innovative solutions to improve digital education in emerging markets, we are proud to be recognised by the London Stock Exchange Group for the work that we do, and to be included among other highly respected and hard-working African companies,’ said Snapplify CEO Wesley Lynch.

The report, sponsored by Instinctif Partners and Stephenson Harwood, was produced in partnership with African Development Bank Group, CDC Group, PWC and Asoko Insight who contributed their insight and expertise to select the featured companies.

Read the London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report online.

Email hello@snapplify.com to chat about your specific needs and how we can work together.

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